Troubleshooting

Student Account Activation
To activate your student account you must first locate the communication sent to you by the NWCCD Admissions office with your PIN: You will not be able to a...
Wed, 5 Jun, 2019 at 2:06 PM
Students & Adjunct Faculty forgotten password reset
As a student or an adjunct faculty member you should have answered a security question while activating your account.  If you have forgotten your password y...
Wed, 5 Jun, 2019 at 1:52 PM
Change or Update your Password to your Sheridan.edu account
As an employee, or student, you are required to change/update your password every 180 days.  To change your password at any time please access the password ...
Wed, 5 Jun, 2019 at 1:54 PM
Most common causes of account activation problems
If you are having problems activating your NWCCD account, here are the most common causes: Do not type the "@sheridan.edu" after your username. ...
Tue, 9 Mar, 2021 at 2:38 PM
RESOLVED: Chrome & Edge Browser Issues logging in to MyNWCCD
For many students & staff experiencing issues logging into MyNWCCD with the Chrome or Edge browsers, these issues have been resolved as of 11/03/2020.  ...
Wed, 4 Nov, 2020 at 7:27 AM
DRUS Issues that Require IT Resolution
There are 4 issues that can occur when resetting a PIN for a User that would require IT assistance.   If it is not one the following reasons the User is not...
Mon, 1 Feb, 2021 at 2:33 PM