FAQs

Folder for adding frequently asked questions articles

Where can I find information on Canvas and how to use it?
Please see our Online Learning information site.  This site contains a wealth of resources, training and materials on utilizing Canvas for online learning O...
Fri, 7 Jun, 2019 at 1:36 PM
Where can I get Canvas support?
Contacting Canvas Support Please use the phone number and/or links for your role (student or faculty) to reach the support targeted to your role: Facul...
Mon, 10 Jun, 2019 at 2:31 PM
As a student, how can I download Microsoft Office?
Students have access to Office 365 solutions which includes the ability to download, and install, the Microsoft Office suite.  Instructions are attached to ...
Wed, 5 Jun, 2019 at 3:57 PM
How to Make a 3-Way Call on a Cisco Phone
During an active call, press the more soft key and then press the CONF soft key on the display screen. The active call will be placed on hold and a second...
Wed, 26 Jun, 2019 at 9:44 AM
How to Clear the Browser Cache on a Mac
A browser cache stores copies of web pages you visit which allows the pages to load faster. Clearing the cache helps keep pages updated with the correct inf...
Wed, 26 Jun, 2019 at 10:51 AM
How to use Meet Me Phone conference option
Pick up your phone Hit the “more” button Choose “Meet Me” Dial 5059 (or you can use 5050 or 5055) The people calling in will dial the college, either...
Tue, 2 Jul, 2019 at 10:19 AM
Where do Faculty access student rosters, grades and advising information for their students?
With our vendor, Ellucian, migrating its services formerly known as WebAdvisor to Self-Service, we have been able to move a lot of the items from the "...
Thu, 15 Aug, 2019 at 7:39 AM
How do I send a secure/encrypted email to an external email address?
It's easy! All that is required is to type [secure] (with the brackets) in the subject line of the email. Once the email is sent to the external email ...
Thu, 6 Feb, 2020 at 9:26 AM