Northern Wyoming Community College District
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Knowledge base
User Account
User Account Guides and Troubleshooting
2
Students & Employee forgotten password reset
Change or Update your password to your Sheridan.edu account
Learning Management System
Students
3
Canvas Student Guides
When Will My Courses Show Up in Canvas?
Respondus Lockdown Common Issues for Students
Staff/Faculty
6
Instructor and Faculty guides for using Canvas
How to Share Canvas Course Content with Your Peers at NWCCD
Faculty Training and Assistance with Canvas - CTLE
How to add users to a course you created (not created by Colleague)
How to extend the course end dates beyond the end of the term.
See all 6 articles
Troubleshooting
6
Canvas LMS system status - running slow?
Turnitin Support
Unable to see past term courses when choosing a course to import content from?
Can't see your course in Canvas
Unable to open Canvas Survey on iPhone, iPad or a Mac
See all 6 articles
FAQs:
FAQs
18
How to report SPAM/Phishing emails
Are there guidelines for passwords that should be followed?
Are there rules governing email and its use?
May I bring my own wireless router or other network peripherals for use on campus?
As a student, how do I activate my sheridan.edu account?
See all 18 articles
Services
Network
0
Email
1
How to setup your email on an iOS device
Portal/Intranet
2
Direct Links to The Hub for NWCCD Services
Problems accessing Self-Service: "Authentication method 'X509"
Office365
2
Office 365 Student Download
OneDrive Basic Training Video
Virus/Malware Protection
1
Cybersecurity awareness campaign: Stop. Think. Connect.
Software
Zoom
6
ZOOM Quick Start Guide
Syncing Outlook Calendar with Zoom
Adding Zoom within Canvas
Resources & Support for ZOOM
Assigning Schedule Privileges in Zoom
See all 6 articles
Colleague
1
NWCCD Ellucian Product Support Expectations
Kaltura
3
Kaltura in Canvas User Guide
Kaltura Video Feature Webinar
Install Kaltura Capture for Macs
Formstack
2
Signing into Formstack with Azure
Smart Lists-- Creation & Use
Hardware
Printers/Copiers
2
Student Printing resources
Missing WEPA dollars
Audio/Visual
0
General
General Information
1
IT Presentation from SOAR
Account Activation
Account Activation
3
I applied and didn't get an email with my activation PIN
Most common causes of account activation problems
Student Account Activation Tips